Terms of Service
Crystal Outlines is not responsible for the outcome of solicitations and business in which our outlines are used.
Crystal Outlines will provide branded outlines tailored to the RFP or RFI documents provided. Crystal Outlines will not fill in the outlines with Vendor-specific responses or information.
Crystal Outlines will provide outlines for response elements including the scope and statement of work, key personnel, past performance/references, and pricing.
Crystal Outlines is not responsible for reviewing any terms within solicitations.
Crystal Outlines will deliver outlines in the timeframe agreed upon in written response to outline requests. Crystal Outlines will provide a refund for any outlines delivered after the agreed upon timeframe.
In the event of unforeseen circumstances in which Crystal Outlines cannot deliver the agreed upon outlines, Vendors will be notified and provided a refund.
Crystal Outlines will not share or disclose requests for outlines or brand/marketing materials.
Crystal Outlines will not accept any requests for outlines that pose a conflict of interests.
Crystal Outlines maintains the right to not accept requests for outlines due to bandwidth limitations.